XS Maintenance & Support by XS International, Inc. .::. Technical Support

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SGI Maintenance through 2015 | XSi Alternative to Cisco SMARTnet®

Support on SGI (Silicon Graphics) through 2015

As server-maker Rackable Systems announces an agreement to acquire the assets of Silicon Graphics for a mere $25 Million, XS International, one of the largest supporters of SGI equipment, would like to announce that we will continue to support SGI equipment through 2015.

XS International, Inc. (XSi) is the worldwide leader in alternative support for SGI equipment and has hundreds of SGI support contracts. XSi offers a wide range of service options from 24x7x365 to depot repair and is available for a wide-reaching spectrum of industry and location: from U.S. Federal Agencies with top security clearance, DOD installations, post production houses in Latin America to Oil & Gas companies in the Middle East.

XSi has 20 years experience with the SGI product line and pioneered the SGI aftermarket refurbishing, remarketing and maintaining over 10,000 SGI systems including HPC and Clusters, Visualization Systems and Workstations. Continuing to maintain discontinued (EOL) and legacy SGI equipment for our clients is our specialty.

The XSi SmartSourcing™ portfolio provides customers investment protection and flexibilities, lower costs, cross-technology certified engineers for a full range of new and legacy products and services.

Features of our SGI (Silicon Graphics) Support:

5 Worldwide Depot Centers with millions of SGI parts
Flexible Contracts:

24x7x356 On-Site Service
9x5 Next-Day On-Site Service
PartsCare Service
On-site Spares Option
Depot Repair

All SGI Products are supported
Cost effective
Flexible Financing

	CompleteCare 24x7x365	CompleteCare 9x5xNBD	PartsCare
Global Assistance Centers (TAC) Telephone Hotline	Unlimited	Unlimited	Unlimited
On-Site Coverage	Yes	Yes	Additional
Hardware Support (Without Engineer)	Parts Replacement NBD	Parts Replacement NBD	Parts Replacement NBD
Hard Support (Engineer Onsite)	4 Hour	Next Business Day	Additional
Equipment Covered	ALL	ALL	ALL
Post-Incident Reports	YES	YES	NO
Account Reviews	Included: Service level determines schedule	Included: Service level determines schedule	Yearly
Payment & Contract Financial Flexibility	1,2 & 3 Year contracts and Payment in Advance	Monthly, Quarterly, Semi-Annual, Annual Payments and 1, 2 & 3 Year co-terminus and Multiple Year Contracts	1, 2 & 3 Year contracts and Payment in Advance or N30 for qualified companies

Proprietary operating systems do not mean you must have proprietary support.

Our certified Linux/UNIX technicians can significantly reduce your IT costs by providing software support levels rivaling those of the manufacturer. XS Maintenance & Support provides a high level of service, while keeping you well within your license agreements.

Learn how to really save on software support costs, contact us today.

XS Software Support	RedHat	SuSe	IRIX	Solaris	HP-UX	AIX
OS Support/Troubleshooting
Administrative Support
Help Desk
License Management

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