Lower your IT costs by maintaining your systems
on your own. When you have the technical expertise on hand to deal with
maintenance and support issues, usually all you need are parts and components.
We provide three levels of PartsCare, depending on your needs:
Unlimited telephone support is provided through the Technical Support
Center 24 hours a day, 7 days a week, 365 days a year. Additionally, an
on-site spare parts kit will be supplied for critical system components
noted on an addendum to contract. The PartsCare Elite Service Agreement
also includes advance parts exchange for parts not included in the spare
parts kit.
Unlimited telephone support is provided through the Technical Support
Center during the business hours of Monday through Friday, 9:00 a.m. to
6:00 p.m. Eastern Time (U.S.), excluding nationally recognized U.S. holidays.
Additionally, an on-site spare parts kit will be supplied for critical
system components noted on an addendum to the contract. The PartsCare
Plus Service Agreement also includes advance parts exchange for parts
not included in the spare parts kit.
Unlimited telephone support is provided through the Technical Support
Center during the business hours of Monday through Friday, 9:00 a.m. to
6:00 p.m. Eastern Time (U.S.), excluding nationally recognized U.S. holidays.
The PartsCare Service Agreement also includes advance parts exchange.
Contact us to find out which PartsCare
support level is best for your organization
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